Privacy & Cookies

Last updated: July 2026.

Who we are

Pinewood Living Solutions Ltd ("Pinewood", "we", "us") is the data controller. Registered office: 108 Southam Road, Birmingham B28 0AD; company no. 17273902. Contact: general@pinewoodlivingsolutions.co.uk.

What we collect

Information you give us through our enquiry forms or by email, such as your name, contact details and property details, plus basic technical data needed to operate the site securely.

Why we use it & our lawful basis

To respond to your enquiry and to provide our services (our legitimate interests, and taking steps to enter into a contract). We do not sell your data.

Cookies

This website sets no cookies of its own and uses no analytics, advertising or tracking cookies. Details you send us through the enquiry forms are delivered to us by email through our forms provider (Web3Forms) and are not stored on the site.

Our enquiry forms use hCaptcha to block automated spam. hCaptcha checks that a submission comes from a person, may process technical information such as your IP address, and may set its own strictly necessary security cookies.

Sharing

We share information only as needed to deliver our service, for example with our registered provider partner or approved trades, and where required by law.

Keeping it & your rights

We keep data only as long as necessary. You can ask to access, correct or delete your data, or object to its use. Just contact general@pinewoodlivingsolutions.co.uk. You may also complain to the Information Commissioner's Office (ICO).

Accessibility

We aim to meet WCAG 2.1 AA: clear structure, full keyboard navigation, strong colour contrast and readable text. If you have any difficulty using this site, contact general@pinewoodlivingsolutions.co.uk and we'll help.